First, check that the button is plugged into the lower board correctly and firmly in the connector that says “BTN” above it. Check also that the two female 3/16” spade connectors on the button cable are attached to the two male 3/16” spade connectors on the back of the button. If everything is securely plugged in, reboot the unit. In the station screen menu, go to Tools > Reboot > Yes to execute a soft reboot. You will not lose any data.

If the button still isn’t working, you can bypass it to activate the WiFi. To do so, go to Network > Enable in the station screen menu and select “enable”; this will return you to the home screen where you should see the WiFi icon appearing in the top right of the screen. At this point, you will be able to connect to the station with the FieldKit app as usual.

If you still see issues after trying these fixes, please reach out to us for assistance!